Written by Sebastien Perusat, Director of Community at IGEL & IGEL Community FELLOW
Have you ever asked yourself these questions when doing some support or admin tasks?
Your user is connected via WIFI and is complaining everything is slow. How strong/good is the WIFI Signal of the remote endpoint?
Your user is not able to access a resource and you to debug is. What is his Public IP?
Your user is complaining that his connection is slow. You would be happy to do a quick Speed test. How is his Download speed on her/his side?
The user needs to access a server but can't. Could you check automatically if the server is reachable from the endpoint?
Well, for all of these questions, they are Linux commands you could issue in a Remote Terminal, Terminal, SSH but how handy would it be to get that information back to UMS every time the device boots? I created a few Profiles writing that information back to UMS using the UMS Structure Tag.
It looks like in these screenshots:
We are able to check the LAN Address via UMS, but not the PublicIP. Now you can.
User is complaining about slow Citrix session, before checking the backend, you are now able t check the Wifi Link quality and Signal Level.
By using a Bigger file like 10Mb, you can now show how fast the download rate is.
Is a server really offline from the endpoints POV? Now you have the confirmation not only a feeling that your server is gone or not.
Three things:
I created them to show how easy and reliable ControlUP, and @Trentent Tye can deliver those metrics. We do the primary job. ControlUp is doing the fancy part with history, graphs, etc.
Some of them are using specific variables, like a server IP or a particular network interface. Please check if they correspond to your needs.
On DownloadSpeed tester, please don't forget that the profile will download a 10Mb file on every start. Please be careful on 4G / 5G connections.
Download the associated UMS Profile and continue reading the post 'How to Get Metrics (Download Speed, WIFI Signal, Monitoring) From Your Teleworker’s Endpoints!' on inside the IGEL Community on Slack. Not a member? Join NOW!
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